Club Palm Bay

The pool was superb, with plenty of space even when it was crowded. Every meal offered a great variety of options, with a good balance of both Western and mostly Sri Lankan dishes. The rooms were spacious and comfortable. The hotel grounds are beautifully maintained, with lush greenery, a gorgeous garden, and a stunning lagoon that truly stands out. The kids’ pool was a highlight—super fun and exciting! My little one absolutely loved it and we had such a great time.

The great Sri Lankan hospitality was shown in every inch of the property and every moment of our stay. Staff members are always with a smile and ready to assist. The Villa we stayed overlooking the lake had fabulous views. Comfortable bedding and amenities are included. All inclusive packages are a great deal. Each an every meal we had ; we experienced a culinary delight. Have to mention and give credit to chef Manjula and his team, who always did the best and delivered with perfection. Recommend this resort to everyone who wants to enjoy a remarkable stay. Many thanks to Club Palm Bay.

The staff, starting from the front desk porter to kitchen staff, the wait staff to the room service everyone was exceptional and courteous. Felt like they were all in a mission to make sure the guests are taken care of no matter what. I lost count on how many times per day random and different staff asked if we need anything or how they can make our stay exceptional. Simply unbelievable and unexpected. The food was amazing and full of variety. The kitchen staff went above and beyond and out of their way to make special request food for my expecting wife's cravings. I was in hospitality business once upon a time and even for me this is next level guest satisfaction. Overall 5 star guest experience and the staff truly set the bench mark for great customer service in the hospitality business. Something I haven't experienced even in the United States. Also a shoutout to wait staff Shashikala and the crew at the buffet for the kindness and effort to make our stay better.. Keep up the good work.

Great hotel with very friendly and lovely staff! We liked this place so much that we extended our stay two times. We want to personally thank restaurant supervisor Phriyante, masseuse Asha, beach life guard Nadeera, and reception worker Anushka (who also speaks perfect russian). We had an amazing view from our rooms and went to the beach every day. The sea is relatively calm and swimming is not a problem most of the time. With life guards around you feel calm and safe no matter the weather. It was a fun and relaxing experience so we will definitely be coming back!

The Staff was very nice. From arriving at the Hotel. At the reception Ms. Nethmi, Ms Sheroni and Ms Nimalky were very welcoming and helpful. As well as The FOM Mr. Asanka and Heshi. We would definitely recommend this Place the rooms are spacious and clean.the food was good.